Terms + Conditions

These terms and conditions govern your use of the Kina NZ Design + Artspace online store. By placing an order, you agree to and are bound by these terms. If you are unwilling to comply with these terms, then you may not use Kina NZ Design + Artspace online store.

Pricing and Payment

All prices on the Kina NZ Design + Artspace online store are given in New Zealand Dollars exclusive of delivery costs.

We accept payment by direct deposit (from NZ customers only) and credit card (MasterCard and VISA). The payment gateway we use is called Payment Express. In using this system it means we do not record your credit card details and it is a secure gateway for online payment.

Please note Kina NZ Design + Artspace online store has no control over any customs or import duties that could be levied when the package reaches your destination country and for which you will be liable. Please see the shipping section for more information about delivery costs and delivery dates.

Availability

All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available. We have a physical store which shares the stock inventory so if an item in our physical store is purchased and sold the same time an order for the item online is processed then the online item will not be available. In this case we will inform you as soon as possible and do our best to fulfil the order, cancel the order or help in any other way we can.

Some products are only available to customers in New Zealand due to shipping restrictions. This will be specified in the description of the product page.

Online Process

We must receive payment in full before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Items will then be dispatched once payment has been received. For more information regarding delivery dates and times please refer to the shipping section below.

Cancellations

Once an order has been placed you are unable to cancel or alter the order.

Content Accuracy

We take every care to ensure that the description and specification of our products are correct at the time of publication. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.

Prices on site are current at time of display and subject to variation without notice. We will do our best to display accurate descriptions and pricing, but are unable to warrant that the product descriptions or other content of the web site is accurate, complete, reliable, current or error free. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the products on this website.

Privacy and Security

We are committed to protecting our customer’s privacy. Kina NZ Design + Artspace will never distribute any personal information to third parties under any circumstance, including those who subscribe to our mailing list. The information we collect is used solely to process your order and stay in touch with you.

Joining the Kina NZ Design + Artspace mailing list is optional, although recommended. It will allow us to keep you up to date with the latest info including what’s new in store. If you have signed up to our mailing list and would like to unsubscribe simply email us with unsubscribe in the subject area, and you will be removed immediately.